At Palagara Koodai, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

• Personal Information: This may include your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We may collect information about your device, including your IP address, browser type, and access times.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To communicate with you about your order or account.
• To improve our website and services.
• To send you promotional materials and updates (if you have opted in).
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving promotional communications.
• Withdraw consent for the use of your data, where applicable.

To exercise these rights, please contact us at connect@palagarakoodai.com

7. Third-Party Links

Our website may contain links to third-party websites. We do not have control over these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: connect@palagarakoodai.com
• Phone: +91 90030 79518

Palagara Koodai began as a heartfelt gesture, gifting Chettinad delicacies to our friends and family. The joy and appreciation received inspired us to think bigger. Realizing that many others would yearn for the same authentic flavors, we transformed this passion into the brand we proudly stand for today! We proudly manufacture our products From The Land Of Chettinad-Karaikudi, using age-old recipes passed down through generations, ensuring authenticity in each bite. Each snack is handcrafted with care, reflecting the tradition cooking practices and heritage of the region.

At Palagara Koodai, we are proud to empower local artisans by involving them in the production process. Our team of talented women cooks from Karaikudi handcraft each product with passion and care. By choosing us, you’re not only enjoying the rich flavors of Chettinad but also supporting a community that values tradition, quality, and the empowerment of local artisans.